Editorial Policy
RENVA Health exists to help consumers compare telehealth providers before they pay.
Our goal is to make provider pricing, fees, cancellation terms, refund policies, provider models, and trade-offs easier to understand. RENVA is not a healthcare provider. We do not diagnose, prescribe, provide medical advice, or recommend treatment.
Editorial Independence
RENVA may earn affiliate commissions from some providers mentioned on the site. Affiliate relationships do not determine our rankings, article conclusions, quiz results, or editorial conclusions. We do not accept payment for favorable reviews. We do not allow providers to buy a higher ranking.
How We Research Providers
When reviewing or comparing providers, we may consider:
- Public provider pricing
- What is included in the base price
- Extra fees
- Labs and shipping details
- Consultation model (async, messaging, video, hybrid)
- Cancellation process
- Refund policy
- Insurance acceptance
- Privacy considerations
- Customer experience signals (e.g., publicly available reviews and complaint patterns)
- Public complaints or regulatory issues (sourced from publicly available information; RENVA cannot independently verify all third-party data)
- Provider website disclosures
- Affiliate program details, where relevant
Provider data is sourced from public provider websites and publicly available information. RENVA does not have access to clinical databases or proprietary provider records.
Pricing Verification
Provider pricing can change quickly. RENVA makes reasonable efforts to verify pricing before publishing or updating content. When possible, we include a "last verified" date. Users should always confirm current pricing directly with the provider before signing up.
Corrections
If we discover an error, we aim to correct it promptly. If you believe something on RENVA is inaccurate, contact us at hello@renva.health. Please include the page URL, the information you believe is incorrect, and a source or explanation if available.
AI-Assisted Workflows
RENVA may use AI tools to assist with research organization, drafting, summarization, quiz workflows, or editorial operations. AI tools do not replace editorial judgment and do not make clinical or medical determinations. RENVA is responsible for what we publish. See our AI Use Disclosure for more information.
Medical Content
RENVA may publish educational content about telehealth topics, provider options, pricing, and consumer decision factors. RENVA does not publish medical advice or clinical guidance. We encourage users to discuss healthcare provider decisions with licensed healthcare professionals.
Sponsored Content
RENVA does not currently publish sponsored content. If we do in the future, sponsored content will be clearly labeled. Sponsored content does not affect our editorial conclusions or provider rankings.
RENVA is not a healthcare provider and does not provide medical advice, diagnosis, prescriptions, or treatment. Affiliate relationships do not determine RENVA rankings or editorial conclusions.